Customer Service Pro — Benefit-Rich, Team-Centric Role

Arrow Exterminators; Winston-Salem (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 holidays

401(k) match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a dedicated Customer Service Representative in Winston-Salem to provide front-line support for customers and internal teams. The role emphasizes accurate data handling, scheduling, and payment processing to keep service operations running smoothly.

Ideal candidates will have a high school diploma, strong MS Office skills, and a professional appearance. This full-time on-site position may require overtime to meet monthly objectives and customer needs.

Qualifications

• Proficiency with Microsoft Office Suite.
• Present a professional appearance.
• Able to work a 40-hour week with potential overtime.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist with service scheduling and payments, and update customer files.
• Connect with customers via outbound calls to schedule technicians and ensure payments.
• Maintain accurate records and deliver a positive customer experience.

Skills

MS Office

Professional appearance

40-hour workweek

Overtime flexibility

Education

High school diploma

Equivalent qualification

Job description

Arrow Exterminators is seeking a dedicated Customer Service Representative in Winston-Salem to provide front-line support for customers and internal teams. The role emphasizes accurate data handling, scheduling, and payment processing to keep service operations running smoothly.

Ideal candidates will have a high school diploma, strong MS Office skills, and a professional appearance. This full-time on-site position may require overtime to meet monthly objectives and customer needs.