Customer Service Pro - Impactful Support & Scheduling

Arrow Exterminators; Blue Ridge (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Health insurance

Dental insurance

Vision insurance

HSA

Disability insurance

Cancer insurance

Accident insurance

Life insurance

Wellness suite

Job summary

Arrow Exterminators is hiring a full-time Customer Service Representative in Georgia to provide uncompromised service support and administration to internal and external Service Center customers. The role pays an hourly rate based on experience.

The position supports a family-owned company with a robust benefits package, including health insurance, retirement plans, and paid time off. You will be the frontline, handling inquiries, scheduling, payments, and maintaining customer records to ensure

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Be the first point of contact for internal and external customers.
• Handle inbound calls, scheduling of service, payments, and updating customer files.
• Connect with customers via outbound calls to schedule technicians and ensure accounts are paid.
• Maintain accurate customer records and deliver an outstanding service experience.

Skills

Microsoft Office

Customer service

Communication

Professional appearance

Education

High school diploma or equivalent

Job description

Arrow Exterminators is hiring a full-time Customer Service Representative in Georgia to provide uncompromised service support and administration to internal and external Service Center customers. The role pays an hourly rate based on experience.

The position supports a family-owned company with a robust benefits package, including health insurance, retirement plans, and paid time off. You will be the frontline, handling inquiries, scheduling, payments, and maintaining customer records to ensure