Customer Service Specialist — Comprehensive Benefits & Impact

arrowexterminators; Farragut (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

generous time off

11 paid holidays

401(k) with company match, Roth IRA

medical, dental and vision insurance

high deductible HSA

telemedicine

disability, cancer, and accident保险

Job summary

Arrow Exterminators is hiring a full-time Customer Service Representative to provide uncompromised service support and administration to Service Center customers. This role is paid hourly based on experience.

The position offers a robust benefits package, including 11 paid holidays, 401(k) with match, health, dental, and vision insurance, a high deductible HSA, telemedicine, disability, cancer, and accident insurance, a wellness suite, and company-paid life insurance.

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Handle incoming calls, schedule service, process payments, and update customer files.
• Proactively contact customers to ensure technicians are scheduled and accounts are paid.
• Collaborate in a team to meet monthly service center goals.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators is hiring a full-time Customer Service Representative to provide uncompromised service support and administration to Service Center customers. This role is paid hourly based on experience.

The position offers a robust benefits package, including 11 paid holidays, 401(k) with match, health, dental, and vision insurance, a high deductible HSA, telemedicine, disability, cancer, and accident insurance, a wellness suite, and company-paid life insurance.