Customer Service Specialist | Generous PTO & 401(k) Match

arrowexterminators; Tempe (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide service support and administration to internal and external Service Center customers. The role is paid at an hourly rate based on experience.

As part of our team, you will handle inquiries, scheduling, payments, and updating customer files, ensuring accurate records and a positive customer experience. A strong emphasis is placed on teamwork to meet monthly service center goals.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office Suite.
• Able to work a 40-hour (minimum) workweek.

Responsibilities

• Provide uncompromised service support and administration to internal and external Service Center customers.
• Serve as the first point of contact for inquiries and perform scheduling, payments, and updating customer files.
• Collaborate with the team to ensure service center goals are met and customers are satisfied.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide service support and administration to internal and external Service Center customers. The role is paid at an hourly rate based on experience.

As part of our team, you will handle inquiries, scheduling, payments, and updating customer files, ensuring accurate records and a positive customer experience. A strong emphasis is placed on teamwork to meet monthly service center goals.