Customer Service Pro | Flexible Schedule & Growth Path

Jordan Wiggins - State Farm Agent; West Monroe (LA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jordan Wiggins - State Farm Agent is seeking a Customer Service Representative Team Member to join our agency. You will deliver exceptional service, answer inquiries, assist with policy updates, and coordinate with other team members to support community members.

The ideal candidate is customer-focused, detail-oriented, and able to multitask. We offer a family-oriented workplace with opportunities for advancement, training, and a path toward agency ownership for motivated individuals.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Job description

Jordan Wiggins - State Farm Agent is seeking a Customer Service Representative Team Member to join our agency. You will deliver exceptional service, answer inquiries, assist with policy updates, and coordinate with other team members to support community members.

The ideal candidate is customer-focused, detail-oriented, and able to multitask. We offer a family-oriented workplace with opportunities for advancement, training, and a path toward agency ownership for motivated individuals.