Customer Experience Specialist - Flexible Retail Hours

Raymour & Flanigan; City of White Plains (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

Raymour & Flanigan Furniture and Mattresses in the United States is seeking a Customer Service Representative who will assist customers with deliveries, payments, and inquiries to bridge the gap between dream and reality.

Join a team focused on delivering friendly, professional service, with a retail schedule that includes days, nights, weekends and holidays, and a strong commitment to inclusivity and a discrimination-free workplace.

Qualifications

• Provide genuine, friendly, personable and professional service.
• Effective communication and organizational skills.
• Excellent listening and multitasking in a fast-paced retail setting.
• Ability to resolve escalated customer issues.
• Support sales and operations teammates to meet customer needs.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Address customer questions and concerns to improve the shopping experience.

Job description

Raymour & Flanigan Furniture and Mattresses in the United States is seeking a Customer Service Representative who will assist customers with deliveries, payments, and inquiries to bridge the gap between dream and reality.

Join a team focused on delivering friendly, professional service, with a retail schedule that includes days, nights, weekends and holidays, and a strong commitment to inclusivity and a discrimination-free workplace.