Customer Experience Specialist — Flexible Hours & Rewards

Nordstrom Inc; Skokie (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Life Insurance

Merchandise Discount

EAP Resources

PTO/Holidays

Job summary

Nordstrom Inc. is seeking a customer-focused team member in Skokie, IL. You will assist customers with transactions and provide a friendly, knowledgeable shopping experience, while mastering store tech across Windows, iOS, and Android.

A collaborative, privacy-conscious mindset and a flexible schedule are essential. Responsibilities include handling multiple tasks in a fast-paced setting, resolving client issues promptly, and contributing to a supportive team atmosphere.

Qualifications

• Customer-obsessed and problem-solving mindset.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in a fast-paced retail environment.

Responsibilities

• Assist customers with transactions and provide a seamless, friendly experience.
• Demonstrate product knowledge and help customers with store technologies.
• Support adherence to privacy and security policies and contribute to a positive team environment.

Skills

Customer service

Communication

multitasking

Tools

MS Windows

iOS

Android

Job description

Nordstrom Inc. is seeking a customer-focused team member in Skokie, IL. You will assist customers with transactions and provide a friendly, knowledgeable shopping experience, while mastering store tech across Windows, iOS, and Android.

A collaborative, privacy-conscious mindset and a flexible schedule are essential. Responsibilities include handling multiple tasks in a fast-paced setting, resolving client issues promptly, and contributing to a supportive team atmosphere.