Customer Experience Specialist - Flexible Hours & Rewards

Nordstrom Inc; Chicago (IL); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical/Vision

Dental

Retirement and PTO

Life Insurance and Disability

Merchandise Discount

EAP Resources

401k and other benefits

Performance-based incentives/bonuses

Job summary

Nordstrom Inc. is seeking a sales associate focused on delivering exceptional customer service in a fast‑paced store environment. You will assist customers with transactions, demonstrate product knowledge, and help protect privacy and security while maintaining a welcoming, helpful atmosphere.

The role requires strong communication, the ability to juggle tasks, and flexibility to adjust hours based on department needs while contributing to team success and Nordstrom Rewards initiatives.

Qualifications

• Ability to build relationships with customers, peers and leadership.
• Proficiency with MS Windows, iOS and Android.
• Strong verbal and written communication; ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Assist customers with transactions in-store in a friendly, seamless manner.
• Defuse issues and provide timely resolutions while protecting customer privacy and security.
• Promote Nordstrom Rewards and other initiatives; adapt hours based on business needs.

Skills

Customer relationships

Multi-OS proficiency

Clear communication

Task prioritization

Flexible scheduling

Job description

Nordstrom Inc. is seeking a sales associate focused on delivering exceptional customer service in a fast‑paced store environment. You will assist customers with transactions, demonstrate product knowledge, and help protect privacy and security while maintaining a welcoming, helpful atmosphere.

The role requires strong communication, the ability to juggle tasks, and flexibility to adjust hours based on department needs while contributing to team success and Nordstrom Rewards initiatives.