Customer Experience Specialist — Fast-Paced Pest Care Career

Rollins, Inc.; Williston (VT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid Time Off & Holidays

Employee discounts & tuition reimburse

Job summary

Rollins, Inc. is seeking a Customer Service Specialist at Orkin to deliver first-rate service, schedule visits, and coordinate routes with empathy and accuracy. You’ll be part of a nationwide leader with 120+ years in pest management and a strong training program.

The position offers comprehensive benefits, 401(k) with company match, paid time off, and growth opportunities. No prior pest control experience required, just a service mindset and reliability.

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Basic computer skills and Microsoft Office.
• We will consider all qualified applicants in compliance with laws.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Navigate Windows-based and Web-based systems to track routes and schedules.
• Coordinate service visits and optimize driver routes.
• Maintain accurate customer information and follow up on requests.
• Support branch growth through quality customer service.

Skills

Customer Service

Sales

Microsoft Office

Education

High School Diploma

Tools

Windows-based systems

Web-based systems

Job description

Rollins, Inc. is seeking a Customer Service Specialist at Orkin to deliver first-rate service, schedule visits, and coordinate routes with empathy and accuracy. You’ll be part of a nationwide leader with 120+ years in pest management and a strong training program.

The position offers comprehensive benefits, 401(k) with company match, paid time off, and growth opportunities. No prior pest control experience required, just a service mindset and reliability.