Customer Experience Specialist — Events & Travel

Next Generation of Leaders; Cincinnati (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunity to travel to live events

Collaborative work environment

Clear growth path in customer experience

Job summary

A growing customer-focused company in Cincinnati seeks a Customer Service Representative to connect with customers and provide exceptional support. In this full-time role, you'll engage directly with clients, address inquiries, and ensure satisfaction. Ideal candidates have experience in customer service and excel in communication and problem-solving. Join a vibrant team that values integrity and offers opportunities for growth in a collaborative work environment.

Qualifications

• 1–3 years of experience in customer service, event coordination, or hospitality.
• Ability to stay calm under pressure.
• Exceptional organizational skills.

Responsibilities

• Engage with customers face to face providing friendly support.
• Proactively identify customer needs and recommend appropriate products.
• Achieve individual and team sales targets through excellent service.

Skills

Excellent verbal and written communication skills

Strong problem-solving skills

Attention to detail

Positive, team-oriented attitude

Job description

A growing customer-focused company in Cincinnati seeks a Customer Service Representative to connect with customers and provide exceptional support. In this full-time role, you'll engage directly with clients, address inquiries, and ensure satisfaction. Ideal candidates have experience in customer service and excel in communication and problem-solving. Join a vibrant team that values integrity and offers opportunities for growth in a collaborative work environment.