Remote Customer Support & Experience Specialist

Destinee Travel; Columbus (OH); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible environment and schedule

Work from home

Travel-related perks

Job summary

A travel service company based in Columbus, Ohio is seeking a remote Customer Service Rep. In this role, you will interact with customers through various communication channels, addressing inquiries and providing assistance. Candidates should have a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers significant flexibility and the chance to work from home with potential travel-related perks.

Qualifications

• High School Diploma or equivalent.
• Proficient in PC operation and navigation.
• Excellent communication skills, both oral and written.
• Ability to work in a constantly changing and fast-paced environment.
• Strong listening skills.

Responsibilities

• Connect with customers via phone, email, chat, or social media to resolve their inquiries.
• Calmly de-escalate issues when necessary.
• Respond to requests for assistance and processing payments.
• Track call-related information for reporting purposes.

Job description

A travel service company based in Columbus, Ohio is seeking a remote Customer Service Rep. In this role, you will interact with customers through various communication channels, addressing inquiries and providing assistance. Candidates should have a high school diploma, strong communication skills, and the ability to thrive in a fast-paced environment. The position offers significant flexibility and the chance to work from home with potential travel-related perks.