Customer Experience Specialist - Entry-Level Retail

Goodwill of Silicon Valley; San Jose (CA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Goodwill of Silicon Valley in San Jose is seeking a Customer Service Specialist I to welcome shoppers, process transactions, and learn store operations. This entry-level role emphasizes friendly interactions, foundational merchandising, and accurate cash handling in a busy retail environment.

You will gain experience in inventory, cashier procedures, and customer engagement while contributing to a safe, clean store.

Qualifications

• Basic arithmetic skills and ability to handle money accurately.
• Ability to follow directions and work cooperatively with others.
• Experience in cashier or retail roles preferred.
• English reading/writing ability.

Responsabilités

• Provide courteous and professional customer service, greeting customers and responding to inquiries.
• Operate cash register, handle transactions, and follow cash handling procedures.
• Assist with inventory, merchandising, and store cleanliness, including restrooms.
• Adhere to store policies and report non-compliance.
• Educate customers about round-up and Customer Ambassador Program.
• Support color pulls and price adjustments as directed.
• Perform other duties as requested.

Connaissances

Customer service

Cash handling

Retail sales

Teamwork

Outils

Cash register

Description du poste

Goodwill of Silicon Valley in San Jose is seeking a Customer Service Specialist I to welcome shoppers, process transactions, and learn store operations. This entry-level role emphasizes friendly interactions, foundational merchandising, and accurate cash handling in a busy retail environment.

You will gain experience in inventory, cashier procedures, and customer engagement while contributing to a safe, clean store.