Retail Customer Champion – Entry Level

Goodwill of Silicon Valley; Milpitas (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Goodwill of Silicon Valley in Milpitas, CA is seeking a Customer Service Specialist I to deliver friendly service while learning store operations. This entry-level role focuses on customer interactions, basic cash handling, merchandising, and maintaining a clean, welcoming sales floor.

You will greet customers, process transactions, assist with inventory, and support programs like round-up and Customer Ambassador Program.

Qualifications

• Basic arithmetic required and working with money.
• Ability to follow directions and cooperate with others.
• Excellent customer service and communication.
• Cash handling and POS familiarity preferred.

Responsibilities

• Provide courteous and professional customer service.
• Operate cash register and process transactions.
• Assist with inventory, merchandising, and pricing.
• Maintain store cleanliness and safety.
• Promote round-up and CAP programs.

Skills

General arithmetic

Follow directions

Teamwork

Customer service

Cash handling

English literacy

Tools

Cash register

Ten-key

Job description

Goodwill of Silicon Valley in Milpitas, CA is seeking a Customer Service Specialist I to deliver friendly service while learning store operations. This entry-level role focuses on customer interactions, basic cash handling, merchandising, and maintaining a clean, welcoming sales floor.

You will greet customers, process transactions, assist with inventory, and support programs like round-up and Customer Ambassador Program.