Customer Experience Specialist - Baby Brand

Carter's, Inc.; Williamsburg (VA); Hybride; USD 17 000 - 20 000; Plein temps

Avantages offerts par ce poste

Discount on Carter’s brands

Health benefits

Referral bonuses

Tuition-free GED/bachelor's degree or英

Résumé du poste

Carter's, Inc. is seeking a Sales Associate to welcome growing families and guide them through our baby and kids collections. You’ll demonstrate products, resolve issues, and support customers across in-store and online channels to ensure a positive shopping experience.

Join a welcoming, inclusive team with opportunities for development, flexible schedules, and benefits designed to fit work‑life balance. Availability may include days, nights, weekends, and holidays.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsabilités

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Connaissances

Customer service

Communication skills

Multitasking

Positive mindset

Description du poste

Carter's, Inc. is seeking a Sales Associate to welcome growing families and guide them through our baby and kids collections. You’ll demonstrate products, resolve issues, and support customers across in-store and online channels to ensure a positive shopping experience.

Join a welcoming, inclusive team with opportunities for development, flexible schedules, and benefits designed to fit work‑life balance. Availability may include days, nights, weekends, and holidays.