Customer Specialist - Baby & Kids (Flexible Hours)

Carter's Inc.; Olathe (KS); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% employee discount

Education assistance (GED / degree)

Career development

Flexible hours

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, share product knowledge, and help prepare families for everyday moments—from baby essentials to back-to-school needs.

Join a friendly, inclusive team and grow your skills through development programs. You’ll work in a fast-paced retail setting, using our POS system, promoting promotions, and ensuring a clean, safe store environment.

Qualifications

• Experience in customer service is preferred.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles and benefits.
• Resolve customer issues in a friendly, proactive manner.
• Assist with omnichannel shopping to ensure a positive experience.
• Handle point of sale transactions and keep the floor stocked and organized.
• Promote current promotions and loyalty programs to customers.
• Maintain store cleanliness and safety to minimize loss.

Skills

Customer service

Communication

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, share product knowledge, and help prepare families for everyday moments—from baby essentials to back-to-school needs.

Join a friendly, inclusive team and grow your skills through development programs. You’ll work in a fast-paced retail setting, using our POS system, promoting promotions, and ensuring a clean, safe store environment.