Customer Experience Specialist - Family Brand

Carters Inc.; Alpharetta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Education assistance programs

Training and development opportunities

Flexible scheduling

Job summary

Carter's Inc. is seeking a Sales Associate to greet customers, explain product benefits, and help manage a busy sales floor.

You will support omnichannel shopping, handle POS transactions, and assist with stock replenishment while promoting brand loyalty programs. Join a team that values care, teamwork, and growth, with opportunities for training and development, a generous employee discount, and schedules designed to fit your life.

Qualifications

• Experience delivering friendly, helpful service in a fast-paced retail environment.
• Ability to explain product features, benefits and promotions clearly to customers.
• Strong verbal and written communication with customers and teammates.

Responsibilities

• Greet customers warmly and assist with product styles, features, and benefits.
• Resolve customer questions and issues promptly in a busy store setting.
• Assist with omnichannel activities to ensure a seamless shopping experience.
• Process transactions accurately at the point of sale.
• Replenish floor stock and support shipment tasks as needed.
• Explain current promotions and loyalty programs to customers.
• Help maintain store cleanliness and safety to minimize loss.

Skills

Customer service

Communication

Multitasking

Job description

Carter's Inc. is seeking a Sales Associate to greet customers, explain product benefits, and help manage a busy sales floor.

You will support omnichannel shopping, handle POS transactions, and assist with stock replenishment while promoting brand loyalty programs. Join a team that values care, teamwork, and growth, with opportunities for training and development, a generous employee discount, and schedules designed to fit your life.