Customer Experience Specialist - Baby Apparel & Family

Carter; Ocean City (MD); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Employee discount

Referral bonuses

Tuition-free education program

Job summary

Carter's is seeking a Sales Associate to warmly welcome customers and help families find baby and kids apparel. You will handle transactions, assist with product knowledge, and support store operations in a fast-paced retail setting.

The role emphasizes friendly communication, teamwork, and flexibility, including days, nights, weekends, and holidays. A positive attitude and strong service mindset are essential.

Qualifications

• Customer service experience is preferred.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Greet customers and assist with product selection and brand knowledge.
• Handle point-of-sale transactions accurately and efficiently.
• Support floor replenishment and store presentation.
• Explain promotions and store loyalty programs to customers.
• Help minimize losses with attentive service and safety.
• Maintain a clean, organized sales floor and assist as needed.

Skills

Customer service

Verbal & written communication

Multitasking

Teamwork

Job description

Carter's is seeking a Sales Associate to warmly welcome customers and help families find baby and kids apparel. You will handle transactions, assist with product knowledge, and support store operations in a fast-paced retail setting.

The role emphasizes friendly communication, teamwork, and flexibility, including days, nights, weekends, and holidays. A positive attitude and strong service mindset are essential.