Retail Customer Experience Associate – Baby & Kids

Carters; Sagamore (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% employee discount

Referral bonuses

Tuition assistance through Advance You

Job summary

Carter's is seeking a Sales Associate to greet customers, showcase baby and children’s apparel, and help families with product knowledge. You will resolve issues and assist with omnichannel needs to ensure a positive shopping experience.

The role emphasizes teamwork, flexibility, and delivering friendly, Informative service in a busy retail environment. Availability on days, weekends, and holidays is required.

Qualifications

• Customer service and engagement skills with customers and families.
• Effective verbal and written communication.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and assist with product details.
• Resolve issues proactively and balance multiple customers on the floor.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Physical stamina

Job description

Carter's is seeking a Sales Associate to greet customers, showcase baby and children’s apparel, and help families with product knowledge. You will resolve issues and assist with omnichannel needs to ensure a positive shopping experience.

The role emphasizes teamwork, flexibility, and delivering friendly, Informative service in a busy retail environment. Availability on days, weekends, and holidays is required.