Customer Experience Specialist – Auto Sales & Appraisals

CarMax; Asheville (NC); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Career growth opportunities

Diversity and inclusion initiatives

Training and development programs

Job summary

A leading automotive retailer in Asheville is seeking a Customer Specialist who will provide an iconic experience for customers throughout their CarMax journey. Responsibilities include guiding customers through sales and appraisals, managing vehicle condition assessments, and performing various administrative duties. Candidates should have exceptional communication skills, the ability to build relationships, and a high school diploma. This is a high-energy role that offers opportunities for professional growth in a well-respected company.

Qualifications

• Sales and customer service experience, preferably in retail.
• Valid Driver’s License required.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Provide exceptional customer service during sales and appraisals.
• Conduct vehicle condition assessments.
• Manage vehicle inventory and complete administrative duties.

Skills

Exceptional communication skills

Building and maintaining strong relationships

Attention to detail

Ability to perform multiple tasks in a fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading automotive retailer in Asheville is seeking a Customer Specialist who will provide an iconic experience for customers throughout their CarMax journey. Responsibilities include guiding customers through sales and appraisals, managing vehicle condition assessments, and performing various administrative duties. Candidates should have exceptional communication skills, the ability to build relationships, and a high school diploma. This is a high-energy role that offers opportunities for professional growth in a well-respected company.