Customer Experience Specialist – Auto Collision

Caliber Collision; El Paso, Town of Montana (TX, WI); In loco; USD 17.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision

Overtime pay

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Descrizione del lavoro

Caliber Collision is hiring a Customer Service Consultant in El Paso to greet customers, identify needs, and provide guidance. You will support Estimators with drop-offs, vehicle photography, and paperwork, while coordinating transportation and keeping customers informed throughout repairs.

The role emphasizes friendly, world-class service and adherence to company procedures in a high-volume shop setting.

Competenze

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver’s license and be eligible for coverage under the company insurance policy.
• Ability to provide personable, friendly “World Class” customer service to customers and teammates.

Mansioni

• Greet customers in person or on the phone and determine their needs.
• Assist Collision Estimators by handling drop-offs, mapping, photographing vehicles, and preparing paperwork.
• Arrange customer transportation and communicate with customers, clients, teammates and vendors for efficient repairs.

Conoscenze

Customer service

Sales experience

Descrizione del lavoro

Caliber Collision is hiring a Customer Service Consultant in El Paso to greet customers, identify needs, and provide guidance. You will support Estimators with drop-offs, vehicle photography, and paperwork, while coordinating transportation and keeping customers informed throughout repairs.

The role emphasizes friendly, world-class service and adherence to company procedures in a high-volume shop setting.