Customer Experience Specialist | 401k + Health Benefits + Discount

Raymour-; McDaniel Heights (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Profit sharing

Cross training

Annual breakfast with owners

Generous merchandise discount

Paid vacation and holidays

Health savings account

Flexible spending account

Training and development

Tuition reimbursement program

Short & long term disability

Group life insurance

Specified disease insurance

Job summary

Raymour & Flanigan in Delaware is seeking a Customer Service Representative who will bridge the gap between the dream and the reality by helping customers schedule deliveries, process payments, and address questions with care.

You will work independently and in a small team to strengthen our vision of a superior customer shopping experience, delivering genuine, friendly service and clear communication across in-store and call-center channels.

Qualifications

• Excellent communication and interpersonal skills.
• Experience delivering friendly, professional service.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Assist customers with scheduling deliveries and processing payments.
• Acknowledge and resolve customer questions and concerns.
• Support sales and operations teams to meet customer needs.
• Work independently or in a small team to improve the shopping experience.

Skills

Communication

Customer service

Multitasking

Listening

Problem solving

Job description

Raymour & Flanigan in Delaware is seeking a Customer Service Representative who will bridge the gap between the dream and the reality by helping customers schedule deliveries, process payments, and address questions with care.

You will work independently and in a small team to strengthen our vision of a superior customer shopping experience, delivering genuine, friendly service and clear communication across in-store and call-center channels.