Customer Care & Delivery Support Specialist

Raymour & Flanigan Furniture and Mattresses; Orange (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative to bridge the gap between dream and delivery, assisting customers with scheduling deliveries, handling payments, and addressing questions with professionalism.

You will work both independently and in a small team to enhance the overall shopping experience and ensure customer satisfaction across interactions in-store and over the phone.

Qualifications

• Genuine, friendly, personable and professional service.
• Effective communication, interpersonal and organizational skills.
• Ability to listen actively and multitask in a fast-paced environment.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Address customer questions and concerns with professionalism.
• Work independently and in a small team to enhance the shopping experience.

Skills

Customer service

Communication

Problem solving

Multitasking

Job description

Raymour & Flanigan Furniture and Mattresses is seeking a Customer Service Representative to bridge the gap between dream and delivery, assisting customers with scheduling deliveries, handling payments, and addressing questions with professionalism.

You will work both independently and in a small team to enhance the overall shopping experience and ensure customer satisfaction across interactions in-store and over the phone.