Customer Experience Advocate | Growth & Benefits Included

Raymour-; Manchester (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid vacation and holidays

Health Savings Account

Tuition reimbursement program

Merchandise discount

Short & long term disability

Group life insurance

Specified disease insurance

Job summary

Raymour & Flanigan’s Manchester showroom seeks a Customer Service Representative to bridge dreams and reality for customers’ purchases. You will schedule deliveries, process payments, and address questions with a friendly, professional approach.

You’ll work independently and in a small team to enhance the customer shopping experience, supporting sales and operations while maintaining a high standard of service.

Qualifications

• Strong communication and interpersonal abilities required.
• Ability to multi-task in a fast-paced retail environment.
• Focus on delivering consistent, friendly customer service.

Responsibilities

• Schedule deliveries and assist customers with payments.
• Acknowledge customer questions and resolve issues.
• Support sales and operations teams to meet customer needs.

Skills

Communication skills

Organizational skills

Multi-tasking

Customer focus

Education

High school diploma or equivalent

Tools

CRM software

POS system

Job description

Raymour & Flanigan’s Manchester showroom seeks a Customer Service Representative to bridge dreams and reality for customers’ purchases. You will schedule deliveries, process payments, and address questions with a friendly, professional approach.

You’ll work independently and in a small team to enhance the customer shopping experience, supporting sales and operations while maintaining a high standard of service.