Customer Experience Specialist

Crane Pest Control Inc.; Town of Florida (NY); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

401(k) plan with company match

Paid Time off and holidays

Tuiton reimbursement

Job summary

A leading pest management company in New York is seeking a Customer Service Representative to deliver exceptional customer experiences. The candidate will manage customer inquiries, ensure service follow-ups, and maintain accurate records. A background in customer service is essential, along with a high school diploma or GED. The role offers competitive pay ranging from $16 to $18 hourly and comprehensive benefits, creating an excellent opportunity for personal and professional growth.

Qualifications

• Must have 1 year of previous customer service experience.
• Entry level skill on use of company telephone features.
• Must be 18 years or older.

Responsibilities

• Provide positive customer experiences.
• Answer questions and resolve issues.
• Interact with customers to schedule services.

Skills

Customer service experience

Basic computer skills

Telephone etiquette

Ability to resolve issues

Education

High school diploma or GED

Job description

A leading pest management company in New York is seeking a Customer Service Representative to deliver exceptional customer experiences. The candidate will manage customer inquiries, ensure service follow-ups, and maintain accurate records. A background in customer service is essential, along with a high school diploma or GED. The role offers competitive pay ranging from $16 to $18 hourly and comprehensive benefits, creating an excellent opportunity for personal and professional growth.