Customer Experience Specialist - Full-Time

FF Inc; Town of Florida (NY); On-site; USD 49,000 - 65,000; Full time

Job summary

A customer service firm is seeking a Customer Service Agent to join their team in New York. This entry-level position involves interacting with customers, resolving their inquiries, and providing outstanding support. Ideal candidates are dependable and have strong communication skills. Previous experience in customer service is helpful but not required. The role comes with a full-time commitment and offers training. The salary ranges from $49,000 to $65,000 annually, depending on experience.

Qualifications

• Strong problem-solving abilities with attention to detail.
• Ability to stay calm and professional in fast-paced environments.
• Dependable, punctual, and committed to teamwork.

Responsibilities

• Provide exceptional customer service by greeting customers.
• Assist with product or service information.
• Troubleshoot and resolve customer concerns promptly.
• Maintain accurate records of customer interactions.

Skills

Excellent verbal communication

Interpersonal skills

Problem-solving abilities

Attention to detail

Basic computer literacy

Job description

A customer service firm is seeking a Customer Service Agent to join their team in New York. This entry-level position involves interacting with customers, resolving their inquiries, and providing outstanding support. Ideal candidates are dependable and have strong communication skills. Previous experience in customer service is helpful but not required. The role comes with a full-time commitment and offers training. The salary ranges from $49,000 to $65,000 annually, depending on experience.