Customer Experience Specialist

RB Global Inc.; Puyallup (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401K

STD/LTD

Life Insurance/AD&D

Paid holidays

Paid vacations

Job summary

IAA Holdings, LLC, an RB Global, Inc. company, seeks a Customer Service Representative to support customers across multiple channels and help drive branch growth. The role emphasizes teamwork, digital literacy, and professional presentation in a fast-paced environment.

Full-time opportunities with benefits like health insurance, 401K, and life insurance are available, reflecting RB Global's commitment to its employees. Join a trusted marketplace for insights and services in the automotive sector.

Qualifications

• Ability to communicate comfortably with customers.
• Phenomenal teammate, willing to assist peers.
• Digital literacy.
• Time management skills.
• Positive attitude.
• Ability to work independently.
• Strong interpersonal skills.
• Professional and clean appearance.

Responsibilities

• Provide customer support via mail, telephone, and in person.
• Process orders and enter data into internal systems.
• Reference pricing and delivery information.
• Respond to customer questions and requests.
• Set up new and maintain existing records.
• Perform word processing, filing, and clerical duties.
• Process paperwork for auction day and secure approvals.
• Assist with other duties around the office.

Skills

Customer communication

Team player

Digital literacy

Time management

Interpersonal skills

Independent work

Job description

IAA Holdings, LLC, an RB Global, Inc. company, seeks a Customer Service Representative to support customers across multiple channels and help drive branch growth. The role emphasizes teamwork, digital literacy, and professional presentation in a fast-paced environment.

Full-time opportunities with benefits like health insurance, 401K, and life insurance are available, reflecting RB Global's commitment to its employees. Join a trusted marketplace for insights and services in the automotive sector.