Customer Experience Specialist — Team‑Driven & Growth‑Minded

RB Global; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

RB Global, Inc. is seeking a Customer Service Representative to support our IAA branches and service centers. You will engage customers in person and through our channels to deliver an outstanding experience that helps IAA focus on business and branch growth.

This role emphasizes teamwork, digital literacy, strong communication, and a professional appearance as you contribute to a positive customer journey and reliable, responsive service.

Qualifications

• Ability to communicate comfortably with customers.
• A phenomenal teammate, willing to assist peers.
• Digital literacy.
• Time management skills.
• Positive attitude.
• Ability to work independently.
• Strong interpersonal skills.
• Professional and clean appearance.

Skills

Customer communication

Team player

Digital literacy

Time management

Positive attitude

Independent work

Interpersonal skills

Professional appearance

Job description

RB Global, Inc. is seeking a Customer Service Representative to support our IAA branches and service centers. You will engage customers in person and through our channels to deliver an outstanding experience that helps IAA focus on business and branch growth.

This role emphasizes teamwork, digital literacy, strong communication, and a professional appearance as you contribute to a positive customer journey and reliable, responsive service.