Customer Experience Specialist

Lutron Electronics Co., Inc; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits package

Career growth opportunities

Broad business exposure

Job summary

A leading technology firm in Pennsylvania is seeking proactive individuals to join their Customer Service Team. The role involves delivering outstanding customer service, problem-solving, and building customer relationships. Candidates should possess an Associate or Bachelor's degree and strong communication skills. This position offers a competitive benefits package and career growth opportunities in a dynamic, technology-driven environment.

Qualifications

• Minimum cumulative 2.80 GPA required if less than 5 years experience.
• Must be located within commutable distance of Center Valley, PA.

Responsibilities

• Deliver exceptional service to customers.
• Serve as the primary point of contact for customer needs.
• Collaborate with departments to resolve issues.
• Leverage problem-solving skills for innovative solutions.
• Expand knowledge of products and business aspects.
• Build and retain relationships with customers.
• Promote customer retention and drive new product sales.
• Maintain industry leadership through communication and knowledge.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Associate or Bachelor's degree

Job description

A leading technology firm in Pennsylvania is seeking proactive individuals to join their Customer Service Team. The role involves delivering outstanding customer service, problem-solving, and building customer relationships. Candidates should possess an Associate or Bachelor's degree and strong communication skills. This position offers a competitive benefits package and career growth opportunities in a dynamic, technology-driven environment.