Customer Experience Shift Lead

Walgreens; Whitewater (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Wisconsin, Whitewater, seeks a Store Associate with leadership experience to open/close the store in management’s absence, handle cash and start-up systems, and assist with deliveries to ensure the floor and stockroom are ready for the business day. You will greet customers, resolve issues, stock shelves, manage pricing, and support backroom operations with a focus on service and compliance. This role emphasizes teamwork and accuracy at Walgreens.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Experience with cash handling and store opening/closing procedures is a plus.

Responsibilities

• Opens and closes the store in the absence of management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and assisting with products and services, resolving issues for a positive experience.
• Maintains accurate inventory counts and ensures proper pricing and signage in-store.

Skills

Leadership

Retail key holder

English fluency

Job description

Walgreens in Wisconsin, Whitewater, seeks a Store Associate with leadership experience to open/close the store in management’s absence, handle cash and start-up systems, and assist with deliveries to ensure the floor and stockroom are ready for the business day. You will greet customers, resolve issues, stock shelves, manage pricing, and support backroom operations with a focus on service and compliance. This role emphasizes teamwork and accuracy at Walgreens.