Customer Experience & Scheduling Specialist

Orkin LLC; Tampa (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with company match

Paid vacation, holidays, and sick time

Employee discounts

Tuition reimbursement

Industry-leading training

Job summary

Orkin LLC in Tampa, FL is seeking a Customer Service Specialist to deliver top-tier service with accountability and accuracy in a fast-paced environment. You will handle inbound calls, schedule service visits, and coordinate routes to support the Orkin Pros while upholding our promise of best-in-pests service.

No industry experience required; comprehensive benefits include medical, dental, vision, 401(k), paid time off, and employee discounts.

Qualifications

• Experience in customer-facing roles preferred
• Excellent interpersonal and communication skills
• Basic computer skills and proficiency with Office tools
• Attention to detail and ability to manage multiple tasks

Responsibilities

• Answer incoming calls and schedule service appointments
• Navigate systems to track routes and schedules
• Coordinate appointments for technicians to minimize drive time
• Maintain customer database with accurate information

Skills

Customer service

Sales

Interpersonal communication

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Orkin LLC in Tampa, FL is seeking a Customer Service Specialist to deliver top-tier service with accountability and accuracy in a fast-paced environment. You will handle inbound calls, schedule service visits, and coordinate routes to support the Orkin Pros while upholding our promise of best-in-pests service.

No industry experience required; comprehensive benefits include medical, dental, vision, 401(k), paid time off, and employee discounts.