Customer Experience Scheduler - Growth, PTO & Mentorship

Calm Water and Bath; Cherry Hill Township (NJ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Mentor/apprentice program

Job summary

Calm Water & Bath in Cherry Hill Township, NJ is seeking a full-time Customer Service Representative - Scheduler. You will connect with homeowners daily, manage a high-volume outreach, and schedule in-home consultations within 72 hours.

The schedule is Monday–Thursday 3pm–8pm, Friday 3pm–6pm, Saturday–Sunday 10am–4pm. Expect KPIs of 250 dials per day and at least 4 appointments daily, with a friendly, professional customer experience and opportunities for growth.

Qualifications

• Enthusiastic and confident in engaging homeowners
• Capable of building trust at first contact and guiding sales process

Responsibilities

• Dial with homeowners daily and schedule in-home consultations within 72 hours
• Meet KPIs: 250 dials per day and at least 4 appointments daily
• Provide a friendly and professional customer experience

Skills

Enthusiastic

Engage homeowners

Job description

Calm Water & Bath in Cherry Hill Township, NJ is seeking a full-time Customer Service Representative - Scheduler. You will connect with homeowners daily, manage a high-volume outreach, and schedule in-home consultations within 72 hours.

The schedule is Monday–Thursday 3pm–8pm, Friday 3pm–6pm, Saturday–Sunday 10am–4pm. Expect KPIs of 250 dials per day and at least 4 appointments daily, with a friendly, professional customer experience and opportunities for growth.