Customer Experience & Sales Specialist (Evenings, Part-Time)

National Car Rental; Lafayette (LA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Paid time off

Employee rental car discounts

Training and development

Job summary

National Car Rental in Lafayette, LA is hiring a Customer Experience Representative (CXR) for a part-time role at 200 Terminal Drive, Lafayette Regional Airport. The position emphasizes friendly customer service, sales-oriented conversations, and accurate rental documentation.

Pay starts at $16.62 per hour, with a schedule including evenings and weekends. The role includes training, employee rental car discounts, and paid time off.

Qualifications

• Minimum 2 years of customer service or sales experience in retail, guest services, or administrative support.
• Must be at least 18 years old and authorized to work in the U.S.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by explaining rental terms and vehicle features.
• Offer optional protection products, upgrades, and fuel options to meet customer needs.
• Assist with reservations, rate quotes, and general questions via calls and in person.
• Ensure proper rental process documentation and return experience.

Skills

Customer service

Sales experience

Communication

Retail experience

Education

High School Diploma or GED

Tools

Phone system

Job description

National Car Rental in Lafayette, LA is hiring a Customer Experience Representative (CXR) for a part-time role at 200 Terminal Drive, Lafayette Regional Airport. The position emphasizes friendly customer service, sales-oriented conversations, and accurate rental documentation.

Pay starts at $16.62 per hour, with a schedule including evenings and weekends. The role includes training, employee rental car discounts, and paid time off.