Customer Experience & Sales Specialist (40h, Union)

National Car Rental; Anaheim (CA); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental is recruiting a Customer Experience Representative in Anaheim, CA. This role focuses on delivering superior customer service, facilitating smooth rental transactions, and offering optional products to enhance the customer experience.

The role requires a minimum of 1 year of sales experience, a High School Diploma or GED, and the ability to work a 40-hour union schedule including days, nights, weekends, and holidays. A valid driver’s license is required.

Qualifications

• Requires minimum 1 year of sales experience.
• Requires ability to work in a 40-hour union schedule, including days, nights, weekends, and holidays.
• Requires valid unrestricted driver’s license and legal authorization to work in the United States.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and services to customers.
• Offer protection products, upgrades, and fuel options as appropriate to customer needs.
• Assist customers with directions, maps, and local area information.

Skills

Sales experience

Customer service

Communication

Education

High School Diploma or GED

Job description

National Car Rental is recruiting a Customer Experience Representative in Anaheim, CA. This role focuses on delivering superior customer service, facilitating smooth rental transactions, and offering optional products to enhance the customer experience.

The role requires a minimum of 1 year of sales experience, a High School Diploma or GED, and the ability to work a 40-hour union schedule including days, nights, weekends, and holidays. A valid driver’s license is required.