Customer Experience & Sales Pro — Warm Leads, Remote

LB Capital; Knoxville (TN); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company match

PTO after 90 days

Fast-track promotion opportunities

Job summary

LB Capital is hiring a Customer Experience Representative to re-engage warm leads and convert them into loyal customers. You will educate homeowners, close deals virtually, and contribute to growth in a fast-paced, team-oriented environment.

The role emphasizes closing deals, learning products, and leveraging CRM tech to manage relationships. A strong sales mindset and comfort with remote interactions are essential.

Qualifications

• Proven ability to close deals and meet revenue targets.
• Experience in roofing or exterior home improvement sales preferred.
• Familiarity with CRM systems and standard office software.

Responsibilities

• Work warm leads and re-engage past clients to close deals.
• Conduct outbound follow-up calls to educate clients and close deals.
• Build and maintain strong, lasting customer relationships.
• Act as trusted advisor to homeowners for tailored exterior solutions.
• Develop and execute sales strategies to meet revenue goals.
• Maintain accurate activity records in CRM.

Skills

Closing deals

Roofing exterior sales

CRM familiarity

Tech-savvy

Tools

CRM systems

iPad/iPhone

Microsoft Office

Job description

LB Capital is hiring a Customer Experience Representative to re-engage warm leads and convert them into loyal customers. You will educate homeowners, close deals virtually, and contribute to growth in a fast-paced, team-oriented environment.

The role emphasizes closing deals, learning products, and leveraging CRM tech to manage relationships. A strong sales mindset and comfort with remote interactions are essential.