Customer Experience & Sales Coordinator

Crew 2, Inc.; Minneapolis (MN); Hybrid; USD 19,320 - 27,517; Full time

Benefits offered by this job

Full benefits

Competitive PTO

Remote Fridays after training

Job summary

Crew 2, Inc. is looking for a Customer Service Coordinator in Minneapolis, Minnesota. This position emphasizes empowering associates, promoting diversity, and providing opportunities for growth. You will handle customer inquiries, ensure excellent service, and support the sales team.

The ideal candidate must have a high school diploma or GED and strong customer service skills. The job offers up to $17/hr, full benefits, and the flexibility of remote Fridays after training.

Qualifications

• High school diploma or GED is required.
• Strong customer service skills and problem resolution abilities.
• Detail-oriented with a high level of accuracy.
• Ability to multitask and work well in a team.

Responsibilities

• Fields customer questions and concerns professionally.
• Ensures customer satisfaction by keeping informed of service metrics.
• Schedules customer installations and follows up for feedback.
• Promotes products and services to customers effectively.

Skills

Problem resolution skills

Customer service skills

Detail oriented

Team player

Microsoft applications

Excellent communication skills

Contact center experience

Education

High school diploma or GED

Job description

Crew 2, Inc. is looking for a Customer Service Coordinator in Minneapolis, Minnesota. This position emphasizes empowering associates, promoting diversity, and providing opportunities for growth. You will handle customer inquiries, ensure excellent service, and support the sales team.

The ideal candidate must have a high school diploma or GED and strong customer service skills. The job offers up to $17/hr, full benefits, and the flexibility of remote Fridays after training.