Customer Experience & Sales Associate

Follett Corporation; Tallahassee (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Tallahassee, FL is seeking a Team Member to deliver excellent customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

You’ll follow safe money-handling procedures, help train new team members, and ensure the sales floor is stocked and properly priced. This entry-level role offers growth through customer-facing experience.

Qualifications

• 0–3 years of relevant experience in a customer-facing role.
• Basic computer skills and familiarity with a POS system.
• High school diploma or equivalent required.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phones, direct callers, and process transactions at the POS.
• Follow safe money-handling procedures and secure transactions.
• Assist with training new team members and stock the sales floor.

Skills

Customer service

General computer skills

Phone handling

Education

High School Degree or equivalent

Tools

POS system

Job description

Follett Corporation in Tallahassee, FL is seeking a Team Member to deliver excellent customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

You’ll follow safe money-handling procedures, help train new team members, and ensure the sales floor is stocked and properly priced. This entry-level role offers growth through customer-facing experience.