Customer Experience & Sales Associate

Follett Corporation; West Palm Beach (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in West Palm Beach is hiring for a Team Member focused on delivering exceptional customer service. You will greet customers, assist with inquiries, answer phones, and process purchases at the POS.

You will help train new team members and ensure the sales floor is stocked and items are correctly priced. The role requires 0–3 years of experience, a high school diploma or equivalent, and general computer skills.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Use safe money-handling procedures during transactions.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

Customer service

Phone inquiries

Training new team members

Education

High School Diploma or equivalent

Tools

POS system

Job description

Follett Corporation in West Palm Beach is hiring for a Team Member focused on delivering exceptional customer service. You will greet customers, assist with inquiries, answer phones, and process purchases at the POS.

You will help train new team members and ensure the sales floor is stocked and items are correctly priced. The role requires 0–3 years of experience, a high school diploma or equivalent, and general computer skills.