Customer Service & Sales Associate

Follett Corporation; Rome (GA); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver exceptional customer service in our store. You will greet customers, assist with inquiries, answer phones, direct callers, and handle sales at the POS with accuracy.

This role will require you to maintain a clean and well-organized sales floor, support training for new team members, and uphold safe and secure cash-handling procedures in a drug-free workplace.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone or direct callers.
• Ring up purchases using the POS system with accurate cash handling.
• Assist with training new team members.
• Keep the sales floor stocked and items priced properly.

Skills

General computer skills

Education

High School Degree or equivalent

0-3 years of relevant experience

Job description

Follett Corporation is seeking a Team Member to deliver exceptional customer service in our store. You will greet customers, assist with inquiries, answer phones, direct callers, and handle sales at the POS with accuracy.

This role will require you to maintain a clean and well-organized sales floor, support training for new team members, and uphold safe and secure cash-handling procedures in a drug-free workplace.