Customer Experience Associate (Retail)

Follett Corporation; DeLand (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in DeLand, FL seeks a friendly Team Member to deliver outstanding customer service on the sales floor. You will greet customers, assist with store inquiries, answer phones, and ring up purchases at the POS.

You will help keep the sales floor stocked and accurately priced, and aid in training new team members as needed. This position emphasizes safe money handling and courteous, efficient service.

Qualifications

• 0–3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers.
• Ring up purchases using the POS system.
• Keep the sales floor fully stocked and items priced properly.
• Assist with training new team members.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma or equivalent

Tools

POS system

Job description

Follett Corporation in DeLand, FL seeks a friendly Team Member to deliver outstanding customer service on the sales floor. You will greet customers, assist with store inquiries, answer phones, and ring up purchases at the POS.

You will help keep the sales floor stocked and accurately priced, and aid in training new team members as needed. This position emphasizes safe money handling and courteous, efficient service.