Customer Experience Sales Associate

Houchens-Food-Group-Inc; Middlesborough (KY); On-site; USD 26,000 - 38,000; Full time

Job summary

Houchens Ace Hardware in Middlesborough, KY is seeking a proactive Floor Associate to engage customers, determine needs, and promote products. You will unload trucks, stock departments, and maintain clean, organized displays while delivering excellent service.

Responsibilities include assisting customers, supporting team goals, and participating in huddles. The role requires flexibility, strong communication, and a positive attitude in a fast-paced environment.

Qualifications

• Able to communicate professionally with customers and team members.
• Provide prompt, friendly and attentive customer service.
• Strong organizational skills with a passion for details.
• Willing to learn all areas of the store and help train others.
• Proven track record of being a team player.
• Knowledge and experience of various departments is helpful.
• Regular and prompt attendance is required.
• Availability flexible including evenings, weekends and holidays.
• Bilingual Spanish verbal and written communication strongly preferred.

Responsibilities

• Help unload incoming trucks and stock merchandise as directed by management.
• Execute daily store operations with a sense of urgency and attention to detail.
• Work well within a retail team and participate in daily huddles.
• Remove promotional tags and price items as needed after sales events.
• Restock displays and monitor end caps and side wings.
• Assist customers with large or heavy items and advise on products.

Skills

Customer service

Communication

Team player

Bilingual Spanish

Attention to detail

Job description

Houchens Ace Hardware in Middlesborough, KY is seeking a proactive Floor Associate to engage customers, determine needs, and promote products. You will unload trucks, stock departments, and maintain clean, organized displays while delivering excellent service.

Responsibilities include assisting customers, supporting team goals, and participating in huddles. The role requires flexibility, strong communication, and a positive attitude in a fast-paced environment.