Customer-Experience Sales Associate

Houchens Food Group; Mount Vernon (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens Ace Hardware in Mount Vernon, IN is seeking a floor associate to engage customers, determine needs and help stock and merchandise. You will unload trucks, keep areas clean, restock displays, and assist with special orders while maintaining a friendly, helpful attitude.

We value punctual attendance, teamwork, and bilingual Spanish, with flexibility for evenings, weekends and holidays. Join a team that strives to Amaze Every Customer Every Time.

Qualifications

• Able to communicate professionally with customers and team members.
• Skilled at providing prompt, friendly and attentive customer service.
• Strong organizational skills with a passion for details.
• Willing to learn all areas of the store and help train others.
• Proven track record of being a team player.
• Knowledge and experience of various departments is strongly desired.
• A continuous pattern of regular and prompt attendance is required.
• Availability must be flexible including evenings, weekends and holidays.
• Bilingual (Spanish) verbal and written communication skills strongly preferred

Responsibilities

• Help unload incoming trucks and put away merchandise and keep department organized.
• Execute daily operational goals with a sense of urgency and attention to detail.
• Cooperate with others and work well as part of a retail team and participate in daily huddles.
• Remove promotional bin tags and price tags following events and flyers.
• Restock merchandise displays and monitor end caps and side wings.
• Assist customers with non-stock items and involve a manager if needed.
• Provide excellent customer service and deter shoplifters as per policy.
• Promote Ace Rewards and communicate promotions to customers.
• Maintain awareness of promotions to inform customers of special sales.

Skills

Customer service

Communication

Team player

Organizational skills

Willing to learn

Department knowledge

Attendance

Flexibility

Bilingual Spanish

Job description

Houchens Ace Hardware in Mount Vernon, IN is seeking a floor associate to engage customers, determine needs and help stock and merchandise. You will unload trucks, keep areas clean, restock displays, and assist with special orders while maintaining a friendly, helpful attitude.

We value punctual attendance, teamwork, and bilingual Spanish, with flexibility for evenings, weekends and holidays. Join a team that strives to Amaze Every Customer Every Time.