Bilingual Sales Associate — Elevate Customer Experience

Houchens-Food-Group-Inc; Bowling Green (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Houchens Ace Hardware in Bowling Green, KY is seeking friendly floor associates to engage customers, assess needs, and help stock and display merchandise across departments.

You'll unload incoming trucks, keep your area clean and organized, participate in daily huddles, and promote the Ace Rewards program. The role requires teamwork, reliability, flexibility for shifts, and strong customer service, with bilingual Spanish preferred.

Qualifications

• Communicate professionally with customers and team members.
• Provide prompt, friendly and attentive service.
• Strong organizational skills and attention to detail.
• Willing to learn all areas of the store and train others.
• Proven team player with collaboration experience.
• Knowledge of store departments is desirable.
• Regular and prompt attendance required.
• Flexible availability including evenings, weekends, holidays.
• Bilingual Spanish preferred (verbal and written).

Responsibilities

• Greet and assist customers; determine needs and provide information.
• Unload trucks, stock, keep department clean and organized.
• Participate in daily huddles and share improvement ideas.
• Promote Ace Rewards program and promotions.
• Maintain awareness of promotions and signage; price tags.
• Assist with large/heavy items; offer red shopping basket.
• Follow safety and loss-prevention practices.
• Provide fast, courteous service and avoid unnecessary conversations.
• Help in training peers; support supervision.
• Other tasks as directed by supervision.

Skills

Customer service

Communication

Team player

Organization

Flexible schedule

Bilingual Spanish

Attendance reliability

Job description

Houchens Ace Hardware in Bowling Green, KY is seeking friendly floor associates to engage customers, assess needs, and help stock and display merchandise across departments.

You'll unload incoming trucks, keep your area clean and organized, participate in daily huddles, and promote the Ace Rewards program. The role requires teamwork, reliability, flexibility for shifts, and strong customer service, with bilingual Spanish preferred.