Customer Experience & Sales Advisor

TWO MEN AND A TRUCK®; Sioux Falls (SD); On-site; USD 17,047 - 24,280; Full time

Job summary

TWO MEN AND A TRUCK® in Sioux Falls is seeking a motivated Customer Service Representative to enhance customer satisfaction and drive sales.

You will assist customers by understanding their needs and recommending services while handling inquiries professionally. Prior customer service experience is requested, with a high school diploma required. The position offers a starting pay of $15/hr plus bonuses and opportunities for growth.

Qualifications

• Minimum of six months to one year of customer service and/or office experience.
• Ability to present a professional image at all times to customers.
• Bilingual is a plus.

Responsibilities

• Acts as the first point of contact for customers to establish rapport.
• Inputs information into the 'Movers Who Care' software for cost estimation.
• Handles displeased customers and provides timely feedback to management.

Skills

Excellent customer service skills

Effective listening and communication skills

Good organizational and time management skills

Ability to analyze and solve problems

Basic computer and keyboarding skills

Education

High school diploma or GED

Associate's degree in a related field preferred

Job description

TWO MEN AND A TRUCK® in Sioux Falls is seeking a motivated Customer Service Representative to enhance customer satisfaction and drive sales.

You will assist customers by understanding their needs and recommending services while handling inquiries professionally. Prior customer service experience is requested, with a high school diploma required. The position offers a starting pay of $15/hr plus bonuses and opportunities for growth.