Customer Experience Retail Associate

Ross Stores; Macon (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, assist with merchandise, and ensure a clean, organized store. You will uphold safety practices, handle transactions accurately, and represent the Ross brand with every customer interaction.

The role emphasizes friendly service, proper presentation, and collaboration with team members to meet store goals and uphold company standards.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintains a safe and secure shopping environment on the sales floor.
• Greets Customers and assists with merchandise in a polite and knowledgeable manner.
• Answers Customer questions and processes transactions with accuracy.
• Represents the Ross brand and follows company policies.
• Maintains cleanliness and proper merchandise presentation.
• Performs daily tasks to ensure neat, organized store operations.

Skills

Manages Work

Business Acumen

Planning & Prioritizing

Talent Development

Collaboration

Lead by Example

Communication

Accountability & Execution

Job description

Ross Stores is seeking a Retail Associate to greet customers, assist with merchandise, and ensure a clean, organized store. You will uphold safety practices, handle transactions accurately, and represent the Ross brand with every customer interaction.

The role emphasizes friendly service, proper presentation, and collaboration with team members to meet store goals and uphold company standards.