Guest-Focused Retail Associate

Ross Stores; Plymouth Township (PA); On-site; USD 25,000 - 34,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The role requires welcoming customers, assisting with merchandise, and maintaining a clean, organized store environment. You will follow all company standards while working with fellow Associates to meet store goals.

Responsibilities include safe store operations, accurate cash handling, and representing the Ross brand with integrity and courtesy throughout every customer interaction.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers with eye contact, a smile, and a friendly hello throughout the store.
• Assist customers with merchandise and answer questions in a polite, knowledgeable way.
• Maintain a clean, organized store and proper merchandise presentation.
• Follow safety protocols and report unsafe conditions to Store Leadership.
• Represent the Ross brand with integrity in all interactions.

Skills

Communication with customers and team

Basic math skills

Job description

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The role requires welcoming customers, assisting with merchandise, and maintaining a clean, organized store environment. You will follow all company standards while working with fellow Associates to meet store goals.

Responsibilities include safe store operations, accurate cash handling, and representing the Ross brand with integrity and courtesy throughout every customer interaction.