Guest Experience Retail Associate

Ross Stores, Inc.; Birmingham (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes greeting customers, maintaining a clean, organized store, and providing helpful product assistance across departments.

Responsibilities include processing transactions, safeguarding store assets, and adhering to company policies while delivering friendly, knowledgeable service in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to perform basic math calculations for transactions.

Responsibilities

• Greet customers and provide friendly service.
• Maintain a safe and secure shopping environment; report unsafe conditions.
• Assist customers with merchandise and answer questions in a polite, knowledgeable manner.
• Process register transactions accurately and efficiently.
• Maintain clean, organized store areas and replenish merchandise.
• Adhere to loss prevention and MOS policies and protect confidential information.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The role emphasizes greeting customers, maintaining a clean, organized store, and providing helpful product assistance across departments.

Responsibilities include processing transactions, safeguarding store assets, and adhering to company policies while delivering friendly, knowledgeable service in a fast-paced retail environment.