Customer-First Retail Associate

Ross Stores; Martinsburg (WV); On-site; USD 25,000 - 32,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to provide a positive customer shopping experience, greet customers, and maintain a clean, well-merchandised store. You will assist customers, handle transactions, and support store operations daily.

The role requires teamwork, reliability, and professional conduct, with a focus on safety and excellent service. This position is primarily on-site in a retail environment and offers opportunities to contribute to sales and customer satisfaction.

Qualifications

• Customer service and communication skills are essential.
• Ability to perform basic math for transactions.

Responsibilities

• Maintain safety on the sales floor and create a secure environment.
• Assist Customers at the register and with merchandise.
• Keep the store clean, organized, and merchandised to standards.
• Follow store policies and procedures consistently.
• Represent Ross Inc. with integrity in all interactions.

Skills

Customer service

Communication

Attention to detail

Teamwork

Tools

POS system

Registers

Job description

Ross Stores is seeking a Retail Associate to provide a positive customer shopping experience, greet customers, and maintain a clean, well-merchandised store. You will assist customers, handle transactions, and support store operations daily.

The role requires teamwork, reliability, and professional conduct, with a focus on safety and excellent service. This position is primarily on-site in a retail environment and offers opportunities to contribute to sales and customer satisfaction.