Customer Experience Retail Associate

The TJX Companies, Inc.; Arlington Heights (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/dental/vision insurance

Job summary

The Marshalls location in Arlington Heights, IL, part of The TJX Companies, Inc., seeks team members to deliver a superior customer experience and maintain a clean, organized store. You may be cross-trained in multiple areas to support daily operations and loss prevention efforts.

Responsibilities include accurately ringing sales, promoting loyalty programs, and upholding merchandising standards while contributing to a safe, respectful workplace. Competitive pay and benefits are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Processes and prepares merchandise for the sales floor following procedures.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Tools

POS cash handling

Job description

The Marshalls location in Arlington Heights, IL, part of The TJX Companies, Inc., seeks team members to deliver a superior customer experience and maintain a clean, organized store. You may be cross-trained in multiple areas to support daily operations and loss prevention efforts.

Responsibilities include accurately ringing sales, promoting loyalty programs, and upholding merchandising standards while contributing to a safe, respectful workplace. Competitive pay and benefits are offered.