Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Chicago (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, is hiring at our Chicago location. You will provide friendly customer service, process transactions, promote credit/loyalty programs, and help maintain a clean, organized sales floor. The role supports a fast-paced store environment and team collaboration.

Starting pay is posted for this position with opportunities to grow within TJX. We value diversity and a respectful workplace, offering competitive benefits and career growth across our nationwide stores.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Greet and assist customers in a friendly manner.
• Accurately ring purchases/returns and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain store cleanliness.
• Adhere to labor laws, policies, and safety procedures.
• Support shrink reduction goals and safety programs.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Teamwork

Attention to detail

Job description

Marshalls, part of The TJX Companies, is hiring at our Chicago location. You will provide friendly customer service, process transactions, promote credit/loyalty programs, and help maintain a clean, organized sales floor. The role supports a fast-paced store environment and team collaboration.

Starting pay is posted for this position with opportunities to grow within TJX. We value diversity and a respectful workplace, offering competitive benefits and career growth across our nationwide stores.