Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Shorewood (IL); On-site; USD 2,066,000 - 2,135,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a great customer experience, keep the store clean, and support multiple areas as needed. You will engage with customers, process transactions, and contribute to loss prevention and safety goals while upholding company policies.

Benefits include associate discounts and a comprehensive benefits package; the role offers flexibility to meet business needs and requires strong communication and teamwork skills.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Able to multi-task and adapt to changing store needs.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following experience principles.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the floor.
• Assist in store recovery and maintain safety, cleanliness and organization.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a great customer experience, keep the store clean, and support multiple areas as needed. You will engage with customers, process transactions, and contribute to loss prevention and safety goals while upholding company policies.

Benefits include associate discounts and a comprehensive benefits package; the role offers flexibility to meet business needs and requires strong communication and teamwork skills.